November 24, 2023
Foster engagement, gather insights, and build a stronger community with comments across your entire suite of products and a streamlined comments interface.
Now you can enable comments on all product types within your CustomerHub site, promoting seamless interaction, more feedback, and a stronger sense of community across your entire suite of products. more info
September 13, 2023
Communicate like a pro with announcements, comment moderation, additional email subscription management tools, and more...right at your fingertips.
Display targeted announcements throughout your CustomerHub site to welcome new users, showcase special offers, share important news, and more using the new 'feature this post' option on Posts. more info
Added the ability for admin users to reply directly to comments while in the admin interface. more info
Added the following capabilities to user email subscription management:
A 'copy link' option for all posts, products, and pages in the admin interface. more info
Our video player has been enhanced with the following improvements:
August 21, 2023
Take member engagement to new heights with the summer product update.
Boost engagement in your site content with the all-new user notification center. The user notification center makes it easy for users to see when they have important notifications and allows them to easily view and manage then. This includes notifications about other users replying to their comments, when they have received access to new products, or when new posts have been added to their feed.more info
Users can now manually manage their email subscription preferences including enabling or disabling email notifications for new posts, user replies, and product-specific new content.more info
Posts have been upgraded with the following enhancements:
Comments are now even better than before with enhancements designed to further increase engagement with your content. more info
March 21, 2023
Take your knowledge business to the next level with innovative new micro content features that capitalize on modern consumer behaviors and engage customers more powerfully than ever before!
Create social media-like posts that target specific customer segments and automatically generate a personalized feed for each user. More info
Collect and track user likes and comments (on posts only during beta) and centrally manage everything from the admin interface.More info
The new 'Foundation' theme offers a vertical sidebar navigation, futuristic design elements, and a consolidated dropdown product menu designed to simplify the browsing experience and maximize focus on the page content. More info
The new micro membership product template makes it possible to launch a membership super fast and without the need for pre-created content by offering a low-cost membership option and delivering content through a private member feed. More info
The new group coaching collection template makes it easy to create an archive to deliver recorded sessions to your group coaching clients. More info
February 8, 2023
This update includes fixes for a variety of known issues and bugs, plus a bonus feature that makes it easy notify users about new content.
Easily inform users when new content is added to your products by sending product-specific notification emails with the click of a button.More info
December 21, 2022
Convert visitors into leads and leads into paying customers with public content, 'all users' product access, and our new Stripe connector. Getting started as a knowledge entrepreneur has never been faster or easier!
Allow web visitors to browse select pages from your CustomerHub site and create a user login with the new public content application setting. When enabled, CustomerHub makes the library and any general navigation pages available to public web visitors, enabling you to tease your digital products to capture more leads and sales.More info
You can now create products that are accessible to all users without explicitly granting user permissions, enabling you to deliver 'free' content and, when combined with the new public content setting, to convert web visitors into leads (i.e. new users) without lifting a finger.More info
Sell your digital products the easy way with our new Stripe connector. With the Stripe connector, you can connect to an existing or new Stripe application for a seamless and secure checkout experience directly from your CustomerHub product library.More info
The following updates have been made to the support new features:
October 26, 2022
Deliver next-level customer experiences with Collections, All-Access Pass, Challenges, Time Tracking, and much more!
Take your memberships and other bundled offerings to the next level with the addition of Collections. Collections put you in control of how and when your content is delivered by allowing you to combine products, sections, and pages into a singular ordered experience. Collections also provide a more intuitive end-user experience for bundled offerings including search functionality as well as progress, estimated time, and custom color indicators throughout the experience.More info
Managing all-access memberships and bundles is now a cinch with the All-access pascollections template. Simply select the 'All-access Pass' template after selecting the Collections product type when adding a new product to your library.More info
Easily implement 30, 60, and 90-day challenges with our new Challenge collections templates. Simply select the the corresponding challenge template after selecting the Collections product type when adding a new product to your library.More info
Set expectations appropriately and offer peace-of-mind to your customers with Time tracking. Time tracking can be enabled via the new 'Show Time Tracking' product option. When toggled on, time tracking indicators will display throughout the experience based on manually set 'estimated time' values for each included page.More info
We have made the following changes to all product types:
Review these and other changes to product settings in this help article.
The following improvements have been made to dramatically improve the user experience for the Motivate theme:
Review these and other changes in this More info.
April 7, 2022
This update includes items to improve the page builder experience and make it easier for new users to access your content.
The following items improve the page builder editing experience:
The following improvements simplify and streamline the process getting new users access to their content in CustomerHub:
February 21, 2022
This update includes our new Zapier connector and general maintenance.
Experience virtually unlimited integration for your online courses, membership sites, and more with our new Zapier connector. More info
The page editor file component now allows for downloads of all file types (video, audio, etc) and has been renamed 'download'.
December 10, 2021
This update includes small enhancements and general maintenance items.
Enhanced Keap connector logic to reduce errors, improve stability, and ensure higher reliability and performance.
You can now rename product sections after they have been created. More info
September 30, 2021
This update includes our new ActiveCampaign connector, user access enhancements, and general maintenance.
Now you can seamlessly sync your data, automate your end-to-end workflow, and track user engagement with ActiveCampaign.More info
The following improvements make it significantly easier for your users to access your CustomerHub products and simplify the process of communicating with both new and existing user cohorts.More info
September 1, 2021
This update includes content duplication, page builder improvements, and general maintenance items.
Save valuable time by easily duplicating your existing products, pages, page templates, and navigation links with a couple clicks. More info
August 12, 2021
This game-changing update includes powerful new features as well as some enhancements and general maintenance items.
Get eagle-eye visibility into how your users are engaging with your site and content including detailed tracking and reporting on logins, videos watched, audios played, files downloaded, pages completed, products completed, and other key behaviors. More info
Automatically segment your users by engagement status (Active/Inactive) using a custom user engagement threshold. More info
Easily search, filter, and manage all of your multimedia in one place. More info
Monitor critical data to help you increase user engagement and grow your knowledge business with our updated Admin dashboard.
Automatically send API posts to your Keap application when specified user activities occur so you can trigger advanced automation using API goals in Keap's campaign builder. More info
June 27, 2021
This update includes v1 of the new admin dashboard, our new getting started experience, and more.
Get a high-level overview of your CustomerHub app with a new admin dashboard that includes widgets for several key metrics. More info
Find out which users are accessing with your site with new login tracking on the admin dashboard, user list, and user record. More info
Launch your CustomerHub site faster and easier than ever with our all-new Getting Started widget to guide you every step of the way. More info
May 28, 2021
This update includes the ability to migrate multimedia files from CustomerHub Classic, user invite email improvements, and a handful of bug fixes.
Classic CustomerHub users now have the ability to migrate all of their video, audio, images, and other multimedia files to the new platform. More info
We added support email field to the Application Settings and updated the email subject line and body text to increase end user consumption.
March 13, 2021
This update includes small enhancements to the Motivate theme editing and end user experiences.
Color and font tabs have been tidied up, and field descriptions were added so it's more clear how to edit specific theme elements.
When progress tracking is enabled, the page completion bar is now 'sticky' (always present) so users always see actions while consuming content.
Miscellaneous bug fixes and usability improvements to improve overall application stability, security, and performance.
March 4, 2021
This update concludes the free beta period for CustomerHub Next and adds several exciting new features, product enhancements, and a variety of maintenance.
Invite team members and certified partners to your application with a few clicks so you can collaborate for even better results. Learn more
Create and custom page layouts to achieve the perfect design and save valuable time as you build your digital products. Learn more
Engage your users more powerfully with personalized merge fields in your pages and content. Learn more
Easily toggle between each of your CustomerHub instances to save valuable time while administering multiple applications.
Eliminate disruption to your users by composing your pages in draft mode until you've achieved the perfect design.
Add sections to your courses and other lengthy products to condense the product menu and deliver a better user experience. Learn more
With the conclusion of our free beta period, you can now add a payment method to continue using the software after your free trial.
Miscellaneous bug fixes and usability improvements to improve overall application stability, security, and performance.
February 1, 2021
This update includes a variety of general fixes to improve overall usability and reliability.
December 21, 2020
This update marks the beginning of the free beta period for the new platform, CustomerHub Next.
Increase user engagement by presenting a custom site navigation tailored to each individual user. Learn more
Get started with CustomerHub easier than ever with our fresh new get started page design. Learn more
Implemented a variety of usability improvements to make the page builder more intuitive and performant. Learn more
Miscellaneous bug fixes and usability improvements to improve overall application stability, security, and performance