Everything you need to know about migrating to the new platform

Not sure what to do about CustomerHub Next? Get all the information you need here.

Start your migration in 3 easy steps

Follow the three steps below to determine if you should migrate and get the process started today.

Step 1

Find out if migration is right for you

Migration to the new platform is optional, and it's not for everyone. Take the short quiz below to get a clear recommendation from us about whether migration is right for you.

Step 2

Redeem a 60-day grace period on your new app

When you migrate from CustomerHub Classic to the new platform you qualify for a special 60-day billing grace period on your new application. This is designed to provide adequate time to avoid getting "double billed" while you migrate. However, you are not obligated to complete the migration process if you decide not to move forward for any reason. Please activate your CustomerHub Next app first, then request your grace period and we'll reply within 48 hours to confirm. Important: please include your app subdomain for reference in the body of your email. Thanks and you're welcome!

1 - Activate your Next app2 - Request your grace period

Step 3

Choose your migration path

Choose the migration format that best suites your business. Let our team handle the migration fully via our Done-For-You migration service, or handle it in house with our migration guide to assist you step-by-step through the process. Details below:

product templates

Done-for-You (DFY)

$
397
+ $59/product
$
248

"Done-for-you" offers the ultimate convenience and peace-of-mind for busy owners who want our expert team to do all the heavy lifting.

What you get
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    Kickoff call
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    Site branding
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    Product/course/membership migration
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    Multimedia transfer
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    Connector configuration
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    User migration assistance
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    Domain forward (Classic > Next)
Purchase DFY migration

Do-it-Yourself (DIY)

$
Free
 + cost of your time
$
248

"Do it myself" is designed for business owners who want to handle it in house and have the time and resources available to get it done.

What you get
  • Kickoff call
  • Site branding
  • Product/course/membership migration
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    (optional) Multimeda transfer @ $199 + $1/vid
  • Connector configuration
  • User migration assistance
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    (optional) Domain forward @ $99
Download the DIY guide

Compare Classic vs Next

Use our easy comparison guide below to understand the difference between CustomerHub Classic & CustomerHub Next.
Classic
Next
Core Features
Standalone Platform
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Memberships
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Online Courses
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Private User Feed
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Custom Onboarding Experiences
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Product Templates
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Product Library
-
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User Activity Tracking
-
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Bi-directional Keap Integration
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Additional Connectors (AC, Zapier, Stripe, etc)
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Customer Billing Portal
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Stripe only
Mobile Responsive
Most themes
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Advanced Features
Pages
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Partials
Manual setup
Automatic
Modern Visual Builder
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Progress Tracking
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Automatic Content Delivery
Manual setup
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Product Teasers
Manual setup
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Checkout Pages
-
Stripe only
1:1 User File Sharing
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User Merge Fields
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Theme Library
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Advanced Theme Customization
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Brand Center
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Support
Chat
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Help Center
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Getting Started Course
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User Community
-
Coming soon
Certified Partners
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Hosting & Web Technology
Automatic Website Creation
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Web Hosting & Security
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Multimedia Hosting & Streaming
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Custom Domains
-
Coming soon

Migration FAQ

Get all of your questions answered about migrating to CustomerHub Next.

See what others are saying about the new platform

Brandon Craig, Ontocore
“CustomerHub allows us to deliver an amazing experience to our customers without hiring a team of developers.”
Ontocore logo
Brandon Craig
Leadership Coach
Alejandra, Alejandra.tv
“CustomerHub has seamlessly scaled with our growth over the past ten years to support over 300,000 of our members.”
Alejandra logo
Alajandra Costello
Organizer Coach
Dean Jenkins, FollowMeTrades.com
“I've made over $1.2 million dollars and haven't had to hire a single employee since launching my membership site with CustomerHub five years ago.”
FollowMeTrades.com logo
Dean Jenkins
Master Trader
Amanda Holmes, Chet Holmes International
“CustomerHub is saving us thousands by simplifying our online program delivery and has massively upgraded our user experience in the process.”
Chet Holmes International logo
Amanda Holmes
CEO
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