Meet Australian School of Holistic Counselling (InteMind Institute)

Founded by Madelaine Vallin, the Australian School of Holistic Counselling (ASHC) trains students around the world in holistic counselling, coaching, and mental health practices. Their programs combine evidence-based methods with a holistic philosophy, empowering graduates to make a meaningful difference.

To deliver a modern student experience, ASHC launched their branded CustomerHub portal: the InteMind Institute. This online campus acts as the digital home for all courses, certifications, and resources.

The Struggle Before CustomerHub

Before CustomerHub, ASHC struggled to find a platform that could support their growing student base. Existing tools were:

• Too complicated for staff and students
• Disjointed, forcing them to juggle multiple systems
• Unable to deliver the polished, professional experience the school envisioned

“Before using CustomerHub, we struggled to find a platform that could support the kind of courses and student experience we wanted to deliver.”

Why They Chose CustomerHub

With CustomerHub, ASHC was able to build the InteMind Institute portal—a branded, professional online campus where students could log in, access courses, and stay engaged.

CustomerHub provided:

• A user-friendly portal branded as InteMind Institute
• Streamlined delivery for courses and certifications
• Simplified administration for staff

“CustomerHub has been a fantastic platform for us. It’s reliable, easy to use, and has supported our growth.”

The Difference It Made

Since adopting CustomerHub, ASHC has:

• Successfully scaled its programs to hundreds of students globally
• Reduced time wasted on tech struggles
• Elevated the professionalism of its digital presence

Their student journey now feels as credible and high-quality as their courses.

“CustomerHub has been a fantastic platform for us. It has made it possible to deliver our courses smoothly, support our students better, and grow as a school.”

‍