Meet Boogie Mites
Singer-songwriter Harriet Thomas and early childhood educator Sue Newman launched Boogie Mites more than a decade ago. It started when Harriet, a mum of two, began writing catchy, grown-up songs to share with her daughters. Her creative music sessions in South London caught Sue’s attention after she brought her eldest son to one of these classes—and that’s how their partnership began.
The Struggle Before CustomerHub
Before using CustomerHub, Boogie Mites delivered digital music resources via email—a process that was messy, time-intensive, and hard to scale. Tracking downloads was difficult, and the experience felt far from the polished brand they’d worked hard to build.
“We used to email digital resources in exchange for payment. It was clunky and created unnecessary admin.”
Why They Chose CustomerHub
Harriet and Sue were looking for a way to deliver their early-years music programmes in a way that felt seamless and branded. CustomerHub allowed them to create a cohesive, user-friendly customer portal—letting schools, parents, and practitioners access purchased materials with ease.
“Our CustomerHub journey began over 8 years ago, and it has transformed how we deliver our resources.”
The Difference It Made
With CustomerHub, Boogie Mites:
- Eliminated manual emailing of files and embraced automated delivery
- Reinforced their brand by offering a polished, consistent portal experience
- Reduced support demands, freeing time for innovation and outreach
Their early-years music programmes now feel professionally packaged, with an ease that matches their joyful mission—and their audience has taken notice!
“CustomerHub has given us a branded, user-friendly portal where our customers can easily access our music programmes. It’s professional, it’s simple, and it has saved us so much time.”
