- Enjoy an easy, fast and non-technical integration process
- Use Infusionsoft forms or cart to register new members
- Manage passwords, billing, and permissions from Infusionsoft
- Save time by automating dozens of membership site functions
- Customize the site to match your website and brand
- Increase sales with free trials and upsell offers
- Deliver sequential content on a time-based or self-paced basis
- Show content teasers for upcoming or unavailable content
- Vary content by membership level or purchased product
- Create a Facebook community for members to interact
- Enable members to “like” and share content
- Automatically redirect non-members to a signup page
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Frequently Asked Questions
What is CustomerHub?
CustomerHub is an easy-to-use software solution that lets you quickly and easily build a password-protected website where you can upload and share valuable multimedia content with thousands of subscribers at once.
How can I use CustomerHub in my business?
There are many different ways people use CustomerHub in their business. The most popular use is to create a membership site that generates recurring revenue. Many service providers add value to their service by giving customers free access to educate and boost retention while others use the customer portal features to streamline collections, billing and customer service. A growing trend is to create a lead generation portal where you can capture and nurture leads.
What types of companies use CustomerHub?
CustomerHub is perfect for a variety of business types, including information marketers, subject matter experts, training companies and subscription-based companies. If you have content to share, CustomerHub can help you do it - quickly and easily.
How much does CustomerHub cost? Am I required to buy services?
CustomerHub is a subscription-based product that costs $79/month and includes unlimited storage for media files. The services packages - ranging from simple setup assistance to design and strategy - are completely optional.
See the pricing page for additional information.
How do I get started with CustomerHub?
CustomerHub must be purchased through the Infusionsoft application, following these instructions. Charges will be applied to the credit card on file for that account and combined with your Infusionsoft subscription bill.
How do I integrate CustomerHub with my Infusionsoft account?
Because CustomerHub is an Infusionsoft product, all you have to do is enter your Infusionsoft API key, email address and merchant ID number on the setup screen and CustomerHub will do the rest.
Can I customize my membership site to match my website?
Yes. CustomerHub allows you to customize your membership site to match your brand using easy design tools. Things that can be easily customized include:
- Site colors, company logo and page header
- Layout and menu style
- The order that page tabs and subpage links are displayed
What can I automate with CustomerHub?
CustomerHub automates manual processes associated with running a membership site, like managing enrollments, account access, deactivations, reactivations, billing and cancellations.
Can I protect content so that it's only accessible to subscribers?
Yes. Your secure, password-protected CustomerHub website helps you protect your content from the public and make it accessible only to subscribed members. You control the amount and type of content that subscribers see based on their subscription level, past purchases, interests and behaviors.
You can also create content teasers that shows members what kind of additional content they could access with an upgraded subscription.
What types of content can I share through CustomerHub?
CustomerHub allows you to upload and share a variety of multimedia files, including videos, audio files, images and digital files like PDFs and documents.
Can I drip content to subscribers over time?
Yes. Together, Infusionsoft and CustomerHub make it easy to automate the sequential delivery of content to subscribers on a time-based or a self-paced schedule. CustomerHub manages the content pages, and Infusionsoft manages subscriber permissions and the content delivery schedule.
Does CustomerHub have any social media integrations?
Yes. CustomerHub integrates with Facebook and allows you to create a space for members to interact, live stream events and attract new subscribers.