FEATURES

Share your genius with the world. CustomerHub will help.

All the tools you need.

Everything you need to deliver, automate and monetize your content, all in one place.

Easy Membership Site Creation

  • Save time by automating permissions, collections and more
  • Customize the site to match your website
  • Boost sales with free trials and upsell offers

Powerful Content Management

  • Create and personalize pages
  • Add multimedia content including video, audio and PDF downloads
  • Password protect valuable content

Automatic Content Delivery

  • Deliver content on a time-based or self-paced basis
  • Show content teasers for upcoming or unavailable content
  • Vary content by membership level or purchases

Complete Facebook Integration

  • Encourage interaction with Facebook commenting
  • Enable members to "like" and share content
  • Automatically redirect non-members to a signup page

Seamless Integration

  • Quick and easy setup wizard
  • Use Infusionsoft forms or carts to register new members
  • Manage passwords, billing and permissions with Infusionsoft

Customer Account Portal

  • Improve cash flow with a customer account portal
  • Collect failed payments and update expiring credit cards
  • Allow customers to manage their profiles and billing preferences

Frequently Asked Questions

What is CustomerHub?

CustomerHub is simple-to-use cloud-based software that lets you quickly and easily build a password-protected membership site where you can upload and share valuable multimedia content with thousands of subscribers at once.

How can I use CustomerHub in my business?

There are many different ways people use CustomerHub in their business:

  1. Create a subscriber site that generates recurring revenue.
  2. Add value to offerings by providing free access to educate and boost retention.
  3. Use customer portal features to streamline collections, billing and customer service.
  4. Build a lead generation portal to capture and nurture leads.
What types of companies use CustomerHub?

CustomerHub is perfect for a variety of business types, including information marketers, subject matter experts, training companies and subscription-based companies. If you have content to share, CustomerHub can help you do it—quickly and easily.

How much does CustomerHub cost? Am I required to buy services?

CustomerHub is a subscription-based product that costs $79/month and includes unlimited storage for media files. The services packages—ranging from simple setup assistance to design and strategy—are completely optional.

How do I get started with CustomerHub?

Get started here.

How do I integrate CustomerHub with my Infusionsoft account?

Because CustomerHub is an Infusionsoft product, all you have to do is enter your Infusionsoft API key, Infusionsoft ID and merchant ID number on the setup screen and CustomerHub will do the rest.

Can I customize my membership site to match my website?

Yes. Using easy design tools, CustomerHub allows you to customize your membership site to match your brand. Options include:

  • Site colors, company logo and page header
  • Several modern design themes, and menu styles
  • The order that page tabs and subpage links are displayed
What can I automate with CustomerHub?

CustomerHub automates content delivery, managing enrollments, account access, deactivations, reactivations, billing and cancellations.

Can I protect content so that it's only accessible to subscribers?

Yes. Your secure, password-protected CustomerHub website helps you protect your content from the public. You control the amount and type of content that subscribers see based on their subscription level, past purchases, interests and behaviors.

You can also create content teasers to show members what kind of additional content they could access with an upgraded subscription.

What types of content can I share with CustomerHub?

CustomerHub allows you to upload and share a variety of multimedia files, including videos, audio files, images and digital files like PDFs and documents.

Can I drip content to subscribers over time?

Yes. Together, Infusionsoft and CustomerHub make it easy to automate the delivery of content to subscribers on a time-based or a self-paced schedule. CustomerHub manages the content pages, and Infusionsoft manages subscriber permissions and the content delivery schedule.

Does CustomerHub integrate with social media?

Yes. CustomerHub integrates with Facebook and allows you to create a space for members to interact, live stream events and attract new subscribers.

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